Today at a Council/media briefing, the City announced some pretty significant steps in terms of closing public facilities to slow the spread of the coronavirus. I've copied the communication from the City below. They are also exploring cancelling many City committee and Council meetings. I'm waiting for a note from the City Clerk on which those will be, but we know that at least the Transit Commission scheduled for next week has been cancelled. While City Hall will be open, many staff will be working from home and they're asking anyone exhibiting symptoms to please not enter City facilities. I've asked my staff to work from home until further notice; they'll continue to answer the phone remotely and reply to email, but we might be a little slower than usual.
City to close recreation and cultural facilities, and libraries to help prevent spread of COVID-19 in Ottawa
March 13, 2020
Announcements and Events
The City of Ottawa is closing all City-managed recreation and cultural facilities, and all Ottawa Public Library branches, based on the recommendation of the Ministry of Health’s guidance to limit mass gatherings. These proactive measures are being taken as a result of the COVID-19 global pandemic. Staying ahead of the curve will require us to work together – the City and you – to help stop the spread in our communities.
All recreation and cultural facilities, including recreation complexes, community centers, arenas, swimming pools, theatres and museums will be closed, effective Monday, March 16.
City programs, including March break camps and fitness classes, will also be cancelled, starting Monday, as will performances at the Shenkman and Meridian Theatres. There is no need for ticketholders to call 3-1-1 as tickets will be refunded automatically. Programming and rental fee refunds will also be processed automatically. All other inquiries can be sent by email to 123go@ottawa.ca.
All Client Service Centres and City Hall will remain open.
The City of Ottawa will be providing regular updates through on ottawa.ca and through our social media channels. Ottawa Public Health will also continue to provide updates related to COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus(link is external). This is an evolving situation and the most current information will be shared with the public through all official City channels.
Ottawa now has confirmed cases of COVID-19 in Ottawa. To date, all have been related to international travel. In addition to preventive measures(link is external) that you can take at home, at work and in public settings, here are some steps your City is taking to limit the impact in Ottawa.
What the City is doing
Service Ottawa - The City is taking steps to help prevent the spread of the virus in our facilities. You can go on to myservice.ottawa.ca to pay your water bills and your interim property taxes. If you do not have an account, registration is simple – you can sign up with your email address. Once registered, you’ll need your account or property roll number to pay your bill.
City bills have other payment options besides the myservice.ottawa.ca accounts, which include:
Paying by credit or debit card online at ottawa.ca
Paying through your financial institution by creating a payee number on your institution’s mobile app or through an ATM machine
Residents can access many other services online as well. You do not need to come in person to a Client Service Centre if you want to:
Long-term care facilities
Seniors are vulnerable for serious and life-threatening complications from COVID-19. An extensive screening process has been instituted in our long-term care facilities. Any visitors or staff who may be feeling ill, been in contact with anyone not feeling well, or recently travelled outside of Canada, should not visit the centres – to protect your loved ones and their fellow residents.
More extensive cleaning and sanitizing procedures at City facilities
The City has increased its cleaning and sanitizing processes in our facilities – allowing us to continue with programming over the weekend. For the safety of our employees and residents, please avoid entering our facilities and Client Service Centres if you are sick or not feeling well.
Public consultation meetings
In-person City of Ottawa public consultations will be cancelled – including for the Ward Boundary Review and the Community Safety and Well-being Plan. You can still participate in consultations by completing online surveys at engage.ottawa.ca.
Committee and Council Meetings
The City is also working to limit the number of Committee meetings. If agendas are updated, information will be available on ottawa.ca.
Provincial Offences Act court appearances
If you have a scheduled court appearance at Mary Pitt Centre, 100 Constellation Drive, but you are showing symptoms, please call 3-1-1 before your court time to receive further directions.
What you can do
If you are showing symptoms, please avoid taking public transit.
There is currently no vaccine for COVID-19. To reduce the spread of germs including the flu and the novel coronavirus (COVID-19) we recommend that you:
For additional medical information, visit ottawapublichealth.ca/coronavirus.
Public Inquiries
311@ottawa.ca(link sends e-mail)
311
https://ottawa.ca